FAQs

Where are your products sourced?
Our organic, natural bamboo and cotton products are sourced from various cities in India, such as Kolkata, Guwahati and Bangalore. Our stainless steel products are responsibly sourced from China.

What materials are your products made from?
Our bamboo straws and cutlery are made from organically grown Bamboo. No pesticides or herbicides are used in the growth or harvesting process.

Our metal straws are made from FDA approved 18/8 - 304 Grade stainless steel.

Our organic cotton produce bags and travel bags are made from certified organic cotton through the international standard GOTS program (Global Organic Textile Standard). This organic cotton is grown and harvested in India.

All of our manufacturers have certifications to show authenticity of material.

Do any of your products contain plastic packaging?
Absolutely not! We pride ourselves on being a plastic - free business, with products and with our packaging!

Do you use any plastic packing materials?
We use no plastic packaging material. If packaging material is needed for larger orders, the material for packing is recycled newspaper from our local community!

How do I track my order?
When items ship, we will provide you with a tracking number (either UPS, USPS, or Fedex) sent directly to your email for you to track easily and conveniently!

How do I contact customer support?
Please contact customer support by filling out our "Contact" page which can be found in the main menu!

You can also reach us at earthsunflowerny@gmail.com